When a Canon Pixma inkjet printer cannot recognize one or more cartridges, an error message with the code e04 appears. According to the official Canon text, “the FINE Cartridge cannot be recognized.” However, these messages may appear if you use refilled or refurbished Canon ink cartridges that do not bear the “FINE” Canon mark. This does not imply that you must use a new Canon cartridge in your printer, but rather that the cartridge you have installed is not recognized as compatible with your printer.
Canon printers use a series of gold-colored contacts on the front of the cartridge as the cartridge’s only point of contact. The message will be displayed if these contacts are covered in dirt, ink, or natural oils from your hands. In any case, Canon’s customer support team stated that the problem was simple to resolve. As a result, this article will walk you through some basic Canon printer error code e04 troubleshooting steps. As a result, follow the steps below to resolve the issue right away.
- This error code appears when the printer device fails to recognize one or more ink cartridges within it.
- It is possible that the cartridge was not properly inserted into the device.
- Excess ink or dirt on one of the cartridges may prevent the printing machine from reading it properly.
- When you attempt to use a remanufactured cartridge.
To begin, remove the cartridge from your Canon printer.
To turn off the Canon printer, press the buttons on the printer’s body. Then, check to see if you need to turn it off at the wall.
Double-check the cartridge label to ensure that you’re using the correct cartridge in your Canon printer.
Next, use a paper towel or a clean piece of clothing free of fibrous tissue to wipe/clean the contacts on the front of the cartridge.
Then, to reactivate the Canon printer, press the power button.
Finally, insert the cartridge into the cradle, ensuring it is in the correct color / black section.
We hope that your problem has been resolved after you have completed all of the steps outlined above. However, if the problem persists, you should immediately contact a professional to resolve it. Contact Canon Printer Customer Service for immediate assistance. A team of knowledgeable and skilled technical support specialists is always available to help. This ensures that you will receive timely and effective solutions to any Canon printer problems. As a result, contact us via chat right now to receive support and comprehensive services in the event of unexpected Canon printers.